Revamp the terrible, inaccurate, obstructive Translink website and mobile applications.
Translink.bc.ca belongs on the internet from 8 years ago. The interface is clunky and slow, frequently inaccurate (try catching a number 17 bus based on the site OR the txt service- you'll be waiting 25 minutes). I really want to use the transit system, but I find myself stymied by this terrible website every time.
These days there are plenty of examples of mobile and web interfaces that are more user friendly and convenient. The website is the FACE of translink for may of us, and it's an ugly and unfriendly face.
If there's no money for development, how about opening up the translink bus route info to the open source community, to let someone with talent work on a solution?
This falls under TransLink’s jurisdiction.
I made a trip plan from my office to my home; it involved walking a kilometer, catching a bus, and transferring to SkyTrain. But here's the thing: my office is already *at the SkyTrain*. At this point, I'm 27 minutes and 4km into my trip and for some reason it's routed me in a circle *back to my office*. I have to stay on the SkyTrain and make one more transfer to make it home. The only other plans it came up with were equally as inefficent and required a three-zone fare instead of two.
Google, on the other hand, came up with a plan that was half an hour shorter than any of TransLink's and only involved one single transfer.